I feel like I need some sort of spiffy graphic, like for the Iran Hostage Crisis (yes, that dates me--I remember when Nightline was a Crisis Update Special, not a regular tv show).
Unemployment Benefits Held Hostage: Day 40
So last week I accidentally managed to get through on the telephone to the Unemployment Office (heads will probably roll for that) and found out from the lovely telephone voice that despite assurances from the local office (which I have visited in person three times) that my case was being handled expeditiously, in actual fact no investigation had yet been launched by three-and-a-half weeks from the day the local office told me it would be. The lovely telephone voice therefore assiduously typed in a request for benefits investigation on my behalf. While I had a human on a line, I mentioned that I had documents from the payroll company clearly showing that they had omitted one digit from my ssn, and requested a number where they could be faxed to speed things up.
When I got to the copy shop with my 11 pages and $11.00, the fax number she had provided was "not in service". I can't get through on the phone again to get the correct number. The almost-completely-useless state website (did I tell you that they misspelled the name of the street where the local office is located?) has no fax number listed, only the 800 number that's busy 24/7, and the email address that results in the auto-generated reply saying they are two weeks behind* and to use the 800 number.
Pray for me. Thanks.
*Note: I emailed 5 weeks ago and still haven't gotten anything since the auto-reply.Posted by Susie at March 10, 2009 10:48 AM | TrackBack