Poor Harvey had the Customer From Hell yesterday....
The worst part about being in the service industries is you can't tell the customers what idiots they are to their faces--which is the nice thing about having a blog: you can vent.
Stupid people call us all day long.
Susie (answering the phone): Thank you for calling the Dollar Movies
Customer: Yeah, is this the Dollar Movies?
Reply Susie wrestled back but really really wanted to say: No, this is One Hour Martinizing--would you like to hear about our drycleaning specials?
Customer I listened to your recording and it says the only showtime for American Wedding is 9:30. Are you showing it any other times?
Reply Susie wrestled back but really really wanted to say: Yes, we do have other showtimes, but they're secret, so I can't tell you.
Anyway, this is to make Harvey feel better:
On Friday I went over to our bank to get the change order for the weekend. While I was waiting in line, I was witness to a little divine retribution. The teller at the drive-through was dealing patiently with an increasingly abusive man who could not understand why his expired driver's license was not a valid id for check-cashing purposes. The irate man finally drove off, and the next car up to the window held an off-duty police office...who had heard the entire confrontation and radioed in a report of a motorist driving on an expired license....
Sometimes stupid customers do get their just rewards....